Customer Testimonials
This is the second time that we have visited and bought from Anthony Thompson at New Smyrna Chevrolet dealership. With our first purchase, we were on vacation in New Smyrna when we had a problem with our vehicle. Anthony came over to help us. We went to the dealership and made our first purchase! Anthony and everyone at New Smyrna Dealership have always been great! We will definitely use their services in the future, and Anthony will definitely be our salesperson!!
Absolutely fantastic buying experience from my salesman, Kenny Creech. He was exceptional from start to finish. As a former Marine, Kenny's attention to detail and unrivaled customer service meant a lot to me, a retired Army officer. Run to the dealership to see him, you will thank me later.
CJ the service advisor is exceptional to work with. He is very personable and updates often. Highly recommend.
My salesman Kenny Creech was fantastic! He made the entire purchase process stress free! It was hands down the best car buying experience I have ever had. He truly cares about his customers and finding what is right for them without being pushy. Highly recommend him and the dealership to anyone in the market for a new ride!
NO STARS!!!!!
DO NOT PURCASE A VEHICAL FROM NEW SMYRNA BEACH CHEVROLET!!
THEY WILL RIP YOU OFF!
Just purchase a 2021 4x4 Pick-up from them and they didn't even Fully service it BEFOR they put it up for sale! I had to spend Another $500.00 for them to change the thilthy filter in the trans and put in Clean fluid! THIS SHOULD HAVE BEEN DONE BEFORE IT WAS PUT UP FOR SALE!! Not only that, they put new tires on, and put 2 different kinds on it! 3 Michelin's and 1 odd ball! Who does that in the car business? If you're ... Read More DealerRater - Mar 25, 2025
Purchased two Corvettes over the past two years. Everyone I encountered was customer service oriented . Brittany was my salesperson for both —- staying in contact every step of the way throughout order process. She made the order process an experience ! NSB Chevrolet is for sure a FIVE STAR DEALERSHIP!
Brittany was very helpful from the moment I contacted her. When I visited the dealership on her day off, Grace helped us look at vehicles and take a test drive. There was never any pressure throughout the buying process, and everyone answered our questions, which they continued to do after the sale.
Always friendly and honest of work that needs completing on your vehicle. Keeps you informed . . I drive 30 minutes to service my SUV there versus the dealership in my town !
I am leaving this review to give Kenny Creech at New Smyrna Chevy a big THANK YOU for helping us with the purchase of my daughter’s New 2025 Chevy Trailblazer.We drove from Orlando to see it and the transaction was easy and smooth. We have not bought a new car in years and it was great for my daughter to witness this interaction with a car salesman.
“Kenny was cool she said” as we seen other car salesman that were a little pushy with us. She and us knew what we wanted and Kenny got it for us. She ... Read More DealerRater - Nov 15, 2024
A great dealership. My second purchase at that location. Great teamwork! Would definitely refer them.
I am extremely disappointed and repulsed by my experience with Chevy NSB. After losing my car in Hurricane Milton, I was in a vulnerable position, and I feel that the dealership took full advantage of that. When I initially purchased my new car, I was told by Kenny Creech that all I had to do was bring in the insurance money once I received it from my claim. There was no mention of a deadline or urgency. However, everything changed after the sale was finalized.
Dave from Finance called me on October 30, 2024, and without so much as a greeting, demanded, &... Read More DealerRater - Oct 31, 2024
Thank you to NSB Chevrolet and Kenny Creech for getting me into my new truck and making it super easy, quick and convenient! 10/10 recommend! I love my new truck!
Kitty was amazing! Fast Service. In and out in about one hour. Love the new quick lube center.
Service Department checks fluids during an oil change, does not top them off or tell you they are empty. Does tire rotation but does not put air in tires that are low. Prices for oil change & tire rotation extremely high. They video tape your car & license plate on entering service department, but do not tell you, is this an invasion of privacy? They can manipulate the pictures of vehicle, adding highlights, scratches, circles, and squares with magic marker. I will NOT take my vehicles to this Dealership again as I'm not sure about their honesty & ethics ... Read More DealerRater - Aug 17, 2024
NSC consistently exceeds my expectations every time! From the sales department to the service department, they are the best!
They do everything in a timely manner and are very nice and friendly in the service department.
The dealership has zero communication in the service department. I had an appointment and left my 2020 Chevy trail boss at 9:30am. By 2pm that day no one had given me a call or any update. I had to call and the service advisor was in lunch and they said he’ll call in 30 minutes. By 5pm I still had no call and I had to call them again to see if my truck was staying overnight. I told them I was upset no one ever called me to update me on my truck once but I still had the same ... Read More DealerRater - Jul 9, 2024
As always, NSB Chevrolet delivers EXCEPTIONAL service! Day before a Holiday Weekend headed up the road and needed an oil change, I called my Service Advisor Jacob McDonald. He was able to make it happen, get me in and out in a timely manner! Thank You Jacob!
My experience at this dealership has ALWAYS been a good one! Everyone at this dealership has been great! Its truly SERVICE with a SMILE! Had a great conversation with my Sale Associate, Anthony Thompson about another purchase of a vehicle in the near future. Looking forward to it Ant!!
If you're the ... Read More DealerRater - Jul 8, 2024
Joe Lena was awesome. We needed to trade our Chevy Equinox and Jeep Grand Cherokee in for a truck to tow behind our RV all wheels down. This required a very specific transmission and setup to make this happen. He really knew what would work and what wouldn't. He really worked hard to find the right vehicle then worked with the sales manager and finance to make the deal work. I really feel they went the extra mile for us. He has kept in touch with us to make sure we really like the vehicle and help with any ... Read More DealerRater - Jun 22, 2024
Jeff Keil was courteous, professional and to the point. I’ll come back for sure!
Joe Lena was amazing. Traded in my Raptor for a 2024 corvette stingray. The process was fast and simple and they were able to hit the numbers I wanted for trade in and monthly payment.
Eric was very knowledgeable on everything, answered all my questions, and helped me pick out the perfect vehicle for me and my family. I will be recommending him to all my friends and family and when I'm ready for a new vehicle again, I will absolutely be going back to see him! Dave in finance was amazing as well! Took the time to go through all the paperwork with me and made sure I understood everything I was signing including all the warranty information. If I could give more than 5 stars, I would
Kenny Creech is an amazing salesperson and he’s a Marine veteran! The best! Hoorah
Awesome experience every time we come in, whether it is for service or buying a new vehicle.
I was traveling in Florida & they were able to fit me in when I just stopped in. . Very efficient & friendly. They kept me informed & made me comfortable. I really appreciate the staff & service.
I had the best experience with Tony! He is friendly and knowledgeable! Our experience was easy and we so appreciate his service!
Not knowledgeable at all other than the color is mint. Won't help at all with any service because of a bad review. Crooks and liars
Joe was my sales person and excellent in every way. Extremely knowledgable and got right to the point!
Brittany my sakes person was fantastic to deal with!!! So far I’m happy with my new Blazer RS!
We bought a new Equinox at New Smyrna Beach Chevrolet. Salesperson Joe Lena guided us through the process. He was very personable and professional. "Thanks, Joe!" Beth and Bill
We always have a great experience at New Smyrna Beach Chevrolet. Friendly employees that strive for an excellent service experience.
I once again had the pleasure of working with a Kenny Creech, he goes above and beyond for his customers. This is the second car he's helped me with. His honesty, helpfulness, and genuine care made the car-buying experience enjoyable and as stress-free as it can be and is the reason I came back to NSB Chevy! I would highly recommend him! Thank you Kenny 👍🚙
Anthony was incredible. He put me in the truck I wanted at the price I could afford. He was transparent through the whole process. Highly recommended!
Liz was very nice and got me the best deal on my new truck. By far the best salesperson ever. Very knowledgeable about the car and all the Amenities.
Bought a new Tahoe from New Smyrna Chevy. It was easy, The salesman Kenny Creech, was awesome. I was in and out in less than 2 hours. Kenny even followed up 2 weeks later to let me know the rims that were included in the purchase had arrived. I showed up with the Tahoe had the new rims put on and Kenny even filled the gas tank for me. above and beyond expectations.
Thank you for a great Chevrolet experience for my family! Liz was professional, pleasant and very knowledgeable!
Liz was very helpful in helping my Granddaughter with her first Certified Used Vehicle purchase!
Recently purchased a new car with Joe Lena at New Smyrna Chevy. It was easy and painless, very courteous and helpful, Joe was very patient and I am very happy with the transaction, thank you.
I had a great experience at NSB Chevy. Joe Lena was extremely knowledgeable about my 2023 Tahoe.
Joe Lena was very professional and straight forward . He explained the cars attributes etc and it's value. I would recommend Joe Lena and this dealership without hesitation..
Excellent place to search for your new vehicle. I would defiantly recommend to other people.
Very knowledgeable on cars. Great communication made sure I understood everything I needed to understand
Anthony was very helpful in helping me determine which Chevy 2500 I liked best. Thanks
Anthony was extremely helpful in my buying process of my new Kia. Another bonus was he’s a Miami Dolphins fan like me and so it made up extra helpful in my buying situation.
Anthony was extremely helpful in our process to purchase a new vehicle and traded my old vehicle. Anything I needed help with he was right there to be very helpful. I appreciate his help.
Liz was very awesome to work with wasn’t very pushy but most importantly she really cared about the product that she was selling
Best car buying experience EVER, Ant is EVERY car shopper’s dream!! I will never buy a vehicle from anyone else! The knowledge, professionalism and willingness to go the extra mile is next to NO ONE! He found exactly what I was looking for at a price that all of the other dealerships i considered could not come close to compete with! BEST EXPERIENCE EVER! Go see Ant!
Joe Lena, the Sales Executive that assisted me was very professional, very responsive to all of my questions through the whole experience purchasing a truck at New Smyrna Beach Chevrolet. I was full of questions, and Joe took the time to answer each of my questions and was very patient with me. Joe was down to earth, easy to talk with and down to earth. Joe worked with me and found my a truck that best fit my budget.
The finance department and the rest of the staff there were very polite and courteous towards me, making me feel like ... Read More DealerRater - Dec 16, 2023
I was trying to buy a car and left three messages for them to call me. After four days I found out that the car I was trying to buy was sold. It's amazing that they sell anything.
STAY AWAY from this dealership. Indifference and unacceptable attitudes abound here. Having met the leadership here it is clear why as attitude always reflects leadership!
Came in to buy a used Blazer they had listed for my sons first car. Sales person Damian met us and I informed him we were interested in looking into the purchase of a used Blazer. He informed us that they did not have any used ones but he can show us a new one even though I thought they did as I had seen one on their add that morning and the reason of ... Read More DealerRater - Nov 22, 2023
Joe lena has sold my family all of our vehicles, we know if we need somthing he is happy to help. We are always happy with our experience with him.
Excellent customer service. Joe Lena and the crew did a great job on getting me the vehicle that I wanted. No pressure at all. Willing to work around my schedule. Joe Lena took time to go through all the options and features the SUV had. Joe even set it all up for me. He even followed up later to see if I had any concerns or questions. I highly recommend them.
They were great to work with would buy from them again a shout out to Dave and Joey thanks
Damian was outstanding. Took the time and effort to find exactly what I was looking for. This is my second time buying a new Chevy from Damian. The service people are great - Eric is my favorite to work with on service. Will come again and again
Very polite very knowledgeable great service dept sales people very professionablei would tecommend them to anybody
I had a wonderful experience buying my used car at New Smyrna Chevrolet. Kenny was my salesman and I felt well taken care of. No pressure and lots of great information, The entire process was awesome and I would definitely purchase from this dealership again.
I have bought my last 3 vehicles from this dealership. I got great prices and low pressure from the salesmen. That means a lot to me because I like time to decide and not feel pressured. Just ask for Joe Lena, he'll take great care of you. cn
We are happy with our buying experience at New Smyrna Chevrolet. We bought a nice used car with the help of Joe Lena. Joe is not a high pressure salesman and was very professional. We are very pleased with the car we purchased.
Very friendly and helpful with all your needs. Members go out of their way for you.
Great service and the dealer was a great help to me. Really patient with me
NSB Chevrolet gave me a quick estimate of everything wrong with my truck. Although communication failed shortly after giving them the approval. I reached out several times over 1-1/2 weeks and b finally had to drive there to get an update. A short 2 days after my visit everything was completed.
Excellent service! Fast and efficient every time! Got us in and out in a timely manner!
Dealing with the service department that doesn’t return calls is frustrating. Even called and tried to speak with Jeremy and he never called back after leaving a message that I was having a problem.
Joe Lena was the perfect sales person. He passed all my test. Answered every question honestly and far passed my expectations of a salesman. The car speaks for it self. Joe - Your the best!
It's always a pleasant experience when we bring our truck in for required maintenance. The service agents are friendly and personable, professional and helpful. The facility is always sparkling clean, including the large service bay area.
The best and I would buy again and again and again . Best sales and service
Jake was great. He handled my issues and was professional and pleasant to work with.
Dave was great, easy to work with. Helped me get into the truck I really wanted.
Bryan took a lease turn in and failed to pay off the loan as agreed. Then dealer refused to honor their mistake in the deal. Bryan went back on his word, and snaked the deal. Horrible dealer. New vehicle turned out to be a lemon with a parasitic draw that drained the battery 4 times to dead in the first 2 years.
I purchased my new 2017 traverse from this dealership with an extended warranty. The warranty is as worthless as the paper it’s printed on. We were not given any guidelines with the warranty, but have had it serviced regularly at our own dealership 4 hours away. The claims office stalled for three days with our service manager before saying he needed 4 more receipts. One being for a service my dealership said was not necessary at the time. The other three instances were taken care of by my husband. The receipts are no longer legible, so apparently our claim has been denied. ... Read More DealerRater - Aug 4, 2022
Very professional, helpful and understanding people, great service, ! Amelia was very helpful and Charlie is the best!!! I'm really recommend this dealership ship for everyone.
Kenny Creech was my sales rep and he went out of his way to make sure I am happy with my new purchase. I have two requirements with a new car as I continue to age: (1) the back hatch needs to have a button closure as the doors are getting heavier and heavier for me, and (2) with four garage openers, I need the electric openers in my car, which I understand Chevy is no longer installing...which I think is DUMB of them (hoping this is a temporary lack of chips issue). But Kenny has offered to get the parts ... Read More DealerRater - Mar 17, 2022
Best experience! Kenny Cree h is great. I live in Delray Beach and they delivered. Beautiful blazer. Mary Lou McCall
Kyle, the GM, is an awesome, down to earth guy. He saved us over 10k on our purchase and he bent over backwards even to delivery to make us happy. It was like buying a truck from our best friend. Thanks Kyle
A great dealer ina small town. Works hard to earn your business and the only one around that offers a life time power train warranty.
This dealer is a joke to all dealers out there Jeremy keil is a crooked person that should be put in jail he has such a bad reputation in the Daytona area that he can’t show his face anymore please if you read anything here with the car prices higher than ever take your business elsewhere can’t believe that gm allows this guy to sell there cars
Andrew the Sales person was rude and unprofessional. Told us wedont let anybody let loose in our cars. I think That was not cool at all.
My husband and I bought our vehicles here and we couldn't be more happy with the quality and price of our truck and suv. Our sales associate Joseph Lena did a fantastic job finding us the perfects vehicles and is extremely professional and proficient. I highly recommend you go in to see him.
One of the employees here Issac Newburry just shot up a vehicle in a road rage incident last weekend and the vehicle had children in it! I will never do business with this dealer again who employs convicted felons who are carrying guns shooting up vehicles with children in it! Not to mention he drove to this dealership and ditched his vehicle after it happen! Do you guys even do background checks?
Really upsetting experience all around on my Black Corvette!
It has been awhile since my purchase because it is so unreal. First they sold me a vehicle that was NOT what they told me it was. Once I found out I asked them why they sold me a Corvette that had 16K miles on it and advertised as a Specialty car in EXCELLENT condition except for 1 thing, the specialty items were removed except for the badges and the engine was replaced by Chevy. Mr. Keil, the GM said he had no way of knowing. OK, then How on earth did ... Read More DealerRater - Apr 5, 2021
Shady dealership. Worst *attempted* car buying experience ever. I am a practicing physician that is extremely busy and therefore often have to purchase cars sight unseen. I called and made an offer on a car of theirs. My salesman was Joshua Ortiz. Flat out lied to me and was extremely incompetent. I asked him to please send pictures of the car, asked if it smelled like smoke, and to please let me know of any scratches or dents he can find and send them to me. He sent me pictures of only one side of the car (approximately 2 hours later ... Read More DealerRater - Mar 29, 2021
Liar
Worst experience in my life. And I'm 71.
A deal was done in 2019 that Jeremy liked only to not like when corvette was delivered in 2021. He would not honor. He admitted that he understood I was upset with $1500 additional cost due to price increase. Problem is he made a price lock on order guarantying no increase. Giving me an option to take it or leave it.
I was told of the time of car arrival at 2:30 pm Saturday. I hired a company to drive down and haul the car (1hr 45 min each way) only to move the goal post ... Read More DealerRater - Mar 21, 2021
Negotiations before sale of our 2015 Silverado were good. John was pleasant. When asked the important question "What is its towing capacity?" John answered 9000 lb. He even went to ask someone else, returning with the same answer.
Several weeks later my wife found in the owners manual that this particular truck is rated at 6600 lb towing capacity. My wife was outraged! I sent the salesman a pix of the particular page showing 6600 lb. Total denial about this from the salesman. Still today no apology for HIS error. Instead he remarked what a great deal we got and how used ... Read More DealerRater - Mar 15, 2021
Anthony did a great job of quickly finding me a pre-owned car that fit my exact needs and wants. He was easy to deal with and knowledgable. Stop in and see him for a pleasant experience.
Joe lena made buying my pickup a pleasure no hassle very nice guy to deal with would definitely recommend him to all my friends and family thank you
We recently leased a 2021 Blazer from New Smyrna Chevrolet while working with a excellent sales associate, Joe Lena. Joe is very knowledgeable, courteous, and diligent working to complete the deal. My wife and I are overjoyed with our new Blazer and very, very happy to have Joe as our sales associate.
When shopping for a vehicle, due to my vehicle being totaled, I did some work prior to going to the dealership. I got preapproved through my credit union and had a contact person lined up. When I visited this dealership and test drove a vehicle, everything was great. I explained that I have been preapproved and that there is no need to pull my credit report. I am trying to increase my credit score and I do not need unnecessary inquiries. The salesman said he understood and that would be fine. They even offered to do the paperwork electronically and ... Read More DealerRater - Aug 26, 2020
My worse truck buying experience ever. Started out great but after I purchased the vehicle, it went downhill fast! Marsha was my sales person and I would never ever recommend her. When I gave them an 8 out of 10 rating on a gm survey , I received a nasty rude call from Marsha (while she was on speaker and I had a client with me) Multiple emails to the dealer about this and not a single response.
Marsha is awesome. Friendly and she gets the results you want. She stays in contact and just seems to care. Live to see her every time I stop by.
Avoid this place at all costs. Super Shady. I was dealing with the sales manager Eric Nyaga and Danny. I first filled out there appraisal tool on their website to get trade in offer. A deal was emailed to me but when I called they would not honortheir online offer. They offered me $7,000 less for my trade in than the deal they emailed me. They did come up a few thousand after I said they weren't even in the ballpark. I was trying to purchase a 2018 F-150 Platinum. I was on the other coast of Florida so I was ... Read More DealerRater - Nov 24, 2019
I came in with my 1989 C4 Corvette to fix a the spare tire mounting bolt just a few days after I purchased the car on Sept 21st. I did not purchase it from New Smyrna Chevrolet, as these old cars are hard to find. I am new to the area here and do not know any mechanics that are trustworthy in the area. I figured the Dealership was the only place to go. I met Andre' and explained to him what was wrong. He took the time to squeeze me in as it was a busy day there and about 2... Read More DealerRater - Sep 30, 2019
New Smyrna is by far the best they were able to get me into a new vehicle and trade my old one in. Everyone was super helpful and friendly!!!! I would definitely recommend this place to people. Thank you so much for an amazing car and a dream come true.
Sometimes when purchasing a new vehicle unforeseen issues can occur at no fault to the dealership or the customer. I just want to say thank you to Marsha Carroll.. The absolute best salesperson I've ever dealt with in all my years of buying vehicles. And believe me it's a lot of years and a lot of vehicles. To just say she is professional knowledgeable personable and courteous is an understatement. She stayed in constant contact with me through the whole process.Thanks again for all you have done. Thank you also to Kitty and Sam in the service ... Read More DealerRater - Jul 12, 2019
just now
Unethical Sales Manager: Brian Speas.
Sort your reviews by lowest rating and you'll note this dealer has a rich history of hidden costs, bait and switching and false advertising. Probably worthy of a legal inquiry...
I Was attempting to purchase a new Z06 Corvette. I haggled initially with the salesman, I believe his name was Rod. I got their best price via a purchase agreement they sent me that same day. This agreement had my trade in information and the out the door price on the bottom like any other. The price wasn't right at the ... Read More DealerRater - Jul 7, 2019
I have had bad experiences in the past with other dealerships so was very nervous and put off buying a new car for as long as I could. A friend of mine kept telling me to see their salesman Damian so I gave him a call. From that phone call on was one of the best purchases of my life. Damian and Jeremy took the time to make sure I got the vehicle that fit me best and respected my budget. I was able to take it to my mothers to see if she can get in and out easier ... Read More DealerRater - May 3, 2019
What a great experience I had with New Smyrna Beach Chevy. I was treated with the utmost respect and they were very professional with no pushy sales. I told them what I wanted and received nothing less. I received the most for my trade it and got the payments even lower than expected. I highly recommend them and Damien Hall is the guy to see!! I love my Chevy Truck! Thank you!
after lots of looking and test drives we were able to find our perfect car. Andrew Russo our sales associate went above and beyond to make our experience a pleasant one. he did not let us leave until he had went over aot with us, and knew we were happy. we had to go back the next morning and he made sure to go over more stuff with us. He also has called a few times just to check on us and see if there was anything he could do. Overall a great purchase on my 2019 Chevy Trax. We absolutely ... Read More DealerRater - Mar 19, 2019
Bought my 2016 chevrolet truck from josh Ortiz , great service , easy to deal with him , very calm and respectful ... very pleasant experience overall. I will recommend this dealer .
Bryan Spears at New Symrna Chevy is by far, the best salesman that we have ever dealt with. We have been looking to purchase a vehicle for awhile. He helped us in every way possible and made this the best vehicle purchase that we have ever made. I would highly recommended Bryan Spears and New Symrna Chevy to anyone looking to purchase a new or used vehicle. John and Tiffani Bissett
Big shout out to Matt he was amazing I didn't feel pressure into buying my 2019 Tahoe it's been alone time since I bought a new car because I always got pressure not this time. I was very thankful for My salesman Matt if you want to buy a vehicle with no stress and a fair price go see Matt.